Public participation in city development
In the neighbourhood level in Indonesia, there is usually a certain figure that would be the representative of the inhabitants of the neighbourhood. The representatives are the cities’ informal helping hand in managing the inhabitants, usually their work is related to administrative civil documenting such as knowing who come in and move out from the neighbourhood,taking notes on birth and death numbers. City of Banjarbaru takes this role a step further by making them the government’s communicator in times where a new program or system is up in the city government. Thus, making it information spread more effective. In addition, these representatives are also the facilitator of the discussion between the citizen and government when certain changes are proposed in the area.